Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas

General Nonfiction

No one likes complaints, especially from customers. What if we look at these complaints differently though, by seeing them as opportunities instead of problems? You should still aim to avoid escalations and complaints; nevertheless, your attitude toward them can make all the difference. If you want to reduce stress, frustration, and dissatisfaction for your customers (and your employees), read this book! From $2.99 SHOP NOW

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